• Perfect delivery by BPost
  • Safe Payments with Credit Cards, Bancontact, PayPal or Manual Transfer
  • Quality in service & products guaranteed

Questions?

Do you have a question of one our products?

You can contact our Customer Service Center by phone:
Monday to Friday 08:30 - 12:30
Phone: +32 (0)50 32 12 28

By sending us an e-mail you can contact us as well.

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How to pay?

You can pay in one of the following ways:

Secure payment by credit card. We accept Visa and MasterCard. The payment takes place in the secure environment of payment provider Ogone which treats your details with the utmost care. The payment can be found on your bank slip under the name "The Online Company". There are no additional costs for payments by credit card.

Payment via online money transfer. Customers of ING, KBC and Dexia can pay the amount directly by money transfer. To do so follow the step-by-step instructions. Payment by money transfer is secure and takes place directly via your bank's online payment module.

Via iDEAL (only available to clients in the Netherlands). This payment method makes it possible for you to pay directly during the order process via your own bank. You pay in your familiar Internet payment environment on the basis of your bank's specific security methods. If you use telebanking, you can use iDEAL straight away, without having to register first.

Invoices

If you want to receive an invoice for your purchase, they you should indicate so when you place your order. When you fill in your details, you can select the option "Invoice data" then you can give your company name and a valid VAT number. The invoice is then sent to you by e-mail (after the delivery of your order). Invoices will only be made if you give a valid VAT number. If you have questions about your invoice, feel free to send an e-mail to our customer service department.

Happy clients testify

Fast Delivery!!! Great job!

Janet Dillens

Read more testimonials